RENTAL POLICIES

To ensure a smooth and secure check-in experience, please review the following guidelines regarding unit access and resort amenities:

🔑 Door Key & Access Codes:

• Each rental unit has a unique keyless entry code or physical key provided by the owner.
• Access codes will be shared prior to your arrival - please keep this information secure.
• If you experience any issues accessing your unit, contact the owner immediately.

🎟 Amenity Access Bracelets:

• All guests must wear a resort-issued amenity bracelet to access Tidewater Beach Resort’s pools, fitness center, and other shared facilities.
• Bracelets will be provided at check-in and must be worn at all times while using amenities.

For further details or special requests, please reach out to your unit’s owner directly.

⏰ Check-Out Time:

• Check-out is by 10:00 AM Central Time.
• Late check-outs may not be available, so please plan accordingly. Ask ahead of time.

🧹 Before You Leave – Help Us Keep It Clean!
We take pride in maintaining a clean and welcoming space for every guest. Before departing, please:
✔ Remove all trash and place it in the appropriate chute or receptacle by the elevators.
✔ Load any used dishes into the dishwasher and start the cycle.
✔ Leave bed sheets, covers, and towels as they are – our cleaning team will collect them for deep cleaning and sanitization before the next guest arrives.

🎟 Returning Amenity Wristbands

• Before leaving, please return all resort wristbands to the front desk.
• Lost wristbands may be subject to a replacement fee.

🚗 Have a Safe Journey!
We appreciate your stay at Tidewater Beach Resort and hope to welcome you back soon. Have a safe trip home!

💳 All Payments Are Final
Due to the exclusive offers and special rates provided, all payments are final, and no refunds will be issued once a payment has been made. A payment is required to complete your reservation, as once dates are blocked off, owners may lose the opportunity to rebook.

🔄 Reservation Changes & Rental Credit

• If you are unable to attend your reservation but have paid in full, you may be eligible for a rental credit to reschedule your stay.
• To qualify, you must notify the owner at least 30 days prior to your check-in date.
• The rental credit can be applied toward future dates of equal value, subject to availability.

⏳ Changes Requested Within 30 Days of Arrival

• If you request a date change less than 30 days before your scheduled arrival, the owner cannot guaranteeavailability but will do their best to accommodate your request.

💰 Payment Plans
Some owners offer flexible payment plans to make booking more convenient. If you’d like to set up a payment plan, please inquire directly with the owner to see if this option is available.

• Example: Units 1703 & 1702 offer easy-to-manage payment plans for guests.

📩 For any questions regarding payments, refunds, or rescheduling, please contact your rental owner directly.

We offer flexible and secure payment options for your convenience. Payments must be made directly to the owners using one of the following methods:

✔ Zelle
✔ Wire Transfer
✔ Check (See details below)
✔ PayPal, Stripe, and other electronic payment methods (Accepted by some owners – please confirm with the owner handling your booking.)

To complete your booking, a Payment Terms & Agreements form must be filled out and submitted along with your payment. The owner will provide this form once you confirm that you wish to proceed with the quoted price.

Important Notes:

• If booking through a third party, they are responsible for providing proof of payment for your stay.
• For check payments, your reserved dates will be held for up to 2 weeks from the date proof of the mailed check is received.

For any questions about payment methods, feel free to contact the owner directly to discuss available options.

To ensure a carefree and worry-free vacation, some owners require a Carefree Limited Damage Protection (CLDP) fee, which helps cover accidental damage during your stay.

💰 What Is CLDP?

• The CLDP fee is $95 and provides coverage for accidental damages up to $1,500 per stay.
• Some owners include this fee in their discounted rates, while others may waive it entirely. Please check with your rental owner to confirm whether this applies to your booking.

📜 Terms of Protection

• The CLDP plan is recommended for all guests staying at Tidewater Beach Resort.
• This protection applies to the registered guest and all occupants of the rental unit.
• Coverage is subject to specific terms, conditions, and administrative procedures provided by the rental owner.

💡 Why Consider CLDP?

• Helps protect both guests and owners from accidental damage costs.
• Avoids the need for a large security deposit.
• Provides peace of mind so you can fully enjoy your vacation!

📩 For more details on CLDP coverage and eligibility, please contact your rental owner directly.

🚪 Locked out of your rental unit? No worries! If you find yourself unable to access your condo, follow these steps:

📞 Contact Assistance:

• Call the owner of your unit for assistance.
• If you’re unable to reach the owner, check with security at the check-in counter for further guidance.

💰 Lockout Service Fee:

• A $35.00 service fee may apply for lockout assistance when a key is lost if the door does not use a code entry system.
• Some owners may have different policies, so please check with your rental owner regarding any additional charges or key replacement fees.

🔑 Prevent Lockouts:

• Keep your access code or key in a secure place.
• If your rental uses a keyless entry system, make sure to store your entry code in your phone or a written note.

📩 For any questions regarding access, contact your rental owner or the resort office.

If you’re traveling with a group or attending a convention, your reservation may be subject to different terms and conditions. But don't worry, no big deal.

📌 Important Notes:

• Some units may have occupancy limits or additional requirements for large groups. BUT, there are units that can be rented next to each other accommodating around 16 people.  For example, Unit 1702 and 1703, A 3 bedroom and a 1 bedroom, with bunk sets, can accommodate 16. 
• Special rates, deposit requirements, and cancellation policies may vary for group bookings. Ask the owner of the unit you plan to book.
• .Group reservations may be eligible for special discounts or customized booking options.

📩 For specific details regarding your group stay, please contact the rental owner directly.

Tidewater Beach Resort collects fees in accordance with Homeowner and Community Association policies. These fees are subject to tax and may vary by property. Below is a breakdown of the standard registration fees based on unit size:

🏖 Resort Fee: This required fee varies by property. Please refer to your rental listing description or check with the owner for specific details.

📌 Registration Fees (Includes Parking & Amenity Wristbands)

✔ One-Bedroom Unit: $39.59

• Includes up to 2 parking passes in the indoor garage.
• Provides up to 6 guest wristbands for resort amenity access.

✔ Two-Bedroom Unit: $54.04

• Includes up to 2 parking passes in the indoor garage.
• Provides up to 8 guest wristbands for resort amenity access.

✔ Three-Bedroom Unit: $67.41

• Includes up to 3 parking passes in the indoor garage.
• Provides up to 10 guest wristbands for resort amenity access.

📩 For any questions regarding fees or additional accommodations, please contact your rental owner or the resort office.

The primary condo registrant must be at least 25 years of age and must be a unit occupant. Failure to comply will result in eviction without refund.

The company reserves the right to refuse service to anyone.

The guest agrees that all persons on the property have transient status as defined by and for the purposes of § 82.045 Fla. Stat. (2015).

No pets are permitted in any of our units with the exception of registered service animals. Violators will be evicted without refund and will be charged additional cleaning fees.

All units are non-smoking. Violators will be evicted without refund and will be charged an additional $300 cleaning fee.

Guests may not exceed the maximum unit occupancy as doing so is a fire code violation. Failure to comply may result in eviction without refund.